Frequently Asked Questions

Everything you need to know about styling your home with Themed.

What is the typical shipping timeframe for furniture items?

Standard furniture orders are processed within 2-3 business days. Delivery typically takes 7-14 business days depending on your location and the size of the item.

Do you offer white-glove delivery and assembly?

Yes, white-glove delivery is available for most large furniture pieces at checkout. This service includes room-of-choice placement, full assembly, and removal of all packaging materials.

What is your return policy for home decor?

We offer a 30-day return window for most decor items in their original packaging. Please note that custom-made or final sale items are not eligible for return.

Are your wood products sustainably sourced?

At Themed, we prioritize sustainability. Over 80% of our wooden furniture is crafted from FSC-certified timber or reclaimed wood sources to ensure environmental responsibility.

How can I track my order status?

Once your order ships, you will receive an email with a tracking link. You can also monitor your delivery progress by logging into your account dashboard on our website.

What should I do if my item arrives damaged?

Please inspect your delivery immediately. If you notice any damage, contact our support team within 48 hours with photos of the item and packaging to initiate a free replacement.